I had a great experience here.
I actually don't hate it but I only wanted to give it one star because most of the people there are rude there are some very awesome employees there but if you don't get one of. The like 3 awesome employees you get stuck with the rude ones who refuse to help you unless you are planning on spending 700+ on that visit
Horrible!!
Due to the employee we dealt with inability to properly process our request, our business lost out on a little over 8h of phone service. He couldn't or wouldn't complete the update process and it took a customer to email us and report the phone wasn't working.
I waited over 1 hour for a new Sim card, which when she got to it took her less than 5 minutes. During the last 30 minutes of my wait I observed 2 representatives, including the lady that finally helped me, doing absolutely nothing. Also a third lady that was checking people in, did nothing allot, except help her friends when they came in. Very poor management of employee time. There were 3 of us waiting for Sim cards. Very disappointed! I even watched a Lady and daughter come in way after me to get her daughter a case, she was helped by the lady that helped me right away, then, because they were able to up sell her other things including a new phone, she passed them off to another representative. They were still there after I left. I certainly hope you see my frustration and it makes me want to change carriers. I have been with AT&T for over 25 years and it just keeps getting worse.
The employees here are nice and helpful. Very much improve over years ago.
At T is a US Electronics Store based in Millington, Tennessee. At T is located at 8457 US-51, Millington, TN 38053, USA.
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